AAA Western and Central New York recognized more than 40 Approved Auto Repair (AAR) facilities in 2023 for earning customer satisfaction scores of 90% or better in 2022. The annual "Top Shop" Award program distinguishes local, professional automotive facilities that have met AAA’s stringent customer service guidelines.

AAA has the largest independently inspected and approved network of repair facilities in North America. In the Western and Central New York regions, recognized “Top Shops” include:

Western:

• 2480 Auto Service, 811 Military Rd., Kenmore
• Bellreng's Towing and Automotive, 2131 Eggert Rd., Amherst
• Bison Automotive, 1370 Kenmore Ave., Kenmore
• Continental Transmission, 3814 Union Rd., Cheektowaga
• EVL Auto Care, 6357 Rt. 242 E, Ellicottville
• Fox Tire, 1035 William St., Buffalo
• Goodyear Auto Service, 1355 Main St., Buffalo
• Goodyear Auto Service, 300 Orchard Park Rd., West Seneca
• Grand Island Auto Tech, 2509 Grand Island Blvd., Grand Island
• Hess Tire Service, 2377 County Rd. 22, Andover
• Integrity Automotive, 6411 Walmore Rd., Niagara Falls
• Scott's of West Seneca Inc., 3760 Seneca St., West Seneca
• Service Tech, 8640 S. Main St., Eden 
• Scruggs Automotive Repair, 6908 Transit Rd., Williamsville

Rochester:

• Bob Kaiser's Repair, 1095 Hamlin Parma Townline Rd., Hilton
• Browncroft Garage, 762 Atlantic Ave., Rochester
• Excel Service, 95 Seneca Ave., Rochester
• Griff's Auto Service, 55 Cedarfield Commons, Rochester
• Hoselton Collision, 909 Fairport Rd., East Rochester
• Keene Automotive, 7 Main St., Dansville
• Ridgeway Sunoco, 1615 Long Pond Rd., Rochester 
• Sullivan Auto Service, 5610 NY-104, Williamson
• Union Street Automotive, 175 W. Union St., Newark

Central NY:

• Boyden Brook Body Works, 159 Meade Rd., Canton
• Chandler Automotive, 6745 SR 31, Cicero
• Cheney Tire, 839 State St., Watertown
• Chrysler's Treasure Automotive, 307 Factory Ave., Syracuse
• Detor Automotive, 90 Pierce Dr., Fulton
• G&V Auto Care, 112 Old Liverpool Rd., Liverpool
• Goodyear Auto Service Center Watertown, 1240 Arsenal St., Watertown 
• Johnson's Towing & Auto Repair, 6385 US-11, Canton
• K&C Auto Body & Mechanical, 1207 Willis Ave., Syracuse
• Lou's Car Care, 7361 State Fair Blvd., Baldwinsville
• Oneida Service Center, 107 Lenox Ave., Oneida
• O'shea Tire & Service Center, 270 Tompkins St., Cortland
• Phinney’s Automotive Center, 900 James St., Clayton
• Robinson's Repair Shop, 3 Cortland St., Marathon
• S&R Automotive, 440 North Main St., Mannsville
• Terry’s Transmission, 6217 E Taft Rd., Syracuse
• Thruway Auto Glass, 2814 Erie Blvd. E, Syracuse

To be named an Approved Auto Repair facility, the garage must employ Automotive Certified or factory-trained technicians in each area of service it offers, satisfaction scores above 90% maintained for an entire year, have a proven community reputation, maintain a clean, organized appearance, and meet minimum insurance requirements.

After approval, each shop is inspected quarterly and must undergo annual program recertification. An AAR facility must guarantee its repair work for 24 months or 24,000 miles. Find an AAR facility at www.AAA.com/AutoRepair.