AAA Western and Central New York is pleased to announce an investment in its Watertown Travel & Insurance Center. AAA officially acquired The Jones & Doldo Insurance Agency this summer, which has been consolidated into AAA’s Watertown branch at 19472 U.S. Route 11.

The Jones & Doldo Agency was founded in 1963 and passed down in 1977 to John Doldo III, who owned the business until the consolidation. Jones & Doldo was a founding member of the Spectrum Empire insurance cluster which represents 38 other insurance agencies throughout New York State.

“We’re excited about this investment in the Watertown community,” said AAA Western and Central New York President and CEO Tony Spada. “We continually look to acquire insurance agencies as part of our strategic plan, and we are thrilled that we were able to create jobs and expand our Watertown location while also furthering our commitment to members and policyholders.”

All employees from Jones & Doldo are now servicing their clients from AAA’s Watertown location. AAA Members Insurance Agency has been a trusted provider of personal and commercial insurance solutions since 2006 with a focus on exceptional customer service and comprehensive coverage options with a dedication to meeting the diverse needs of individuals, families, and businesses. The strategic acquisition enhances AAA Insurance's portfolio, bringing valuable commercial expertise to customers and underscores AAA Insurance's commitment to expanding its service offerings and delivering comprehensive insurance solutions to businesses of all sizes.

“By integrating The Jones & Doldo Agency's specialized knowledge and experience in commercial insurance, specifically in Watertown, AAA Insurance is poised to provide even more tailored and robust coverage options to our customers in the region,” said James Miller, Senior Vice President of Sales and Operations at AAA Western and Central New York. “We’re providing clients of both AAA Insurance and The Jones & Doldo Agency with a seamless transition and uninterrupted service with continued access to the exceptional coverage and support they have come to rely on. This acquisition reaffirms our dedication to protecting what matters most to our customers, now with expanded services across the region and a suite of products designed to meet the evolving needs of individuals and businesses.”

Jones & Doldo’s client base was a mix of Property and Casualty (P&C) and Commercial Insurance with most of its customers in a 50-mile radius of Watertown.

“This is an exciting time, and we’re thrilled to have new members on the Watertown team,” said AAA Watertown Manager Barb Park. “We encourage everyone to stop into the branch and see what AAA can offer you.”