Registration will not accept my membership number or zip code

Effective March 12, 2018: a more secure login process requires you to create a password. Have your membership number available this one time in order to create a password.

Membership Number Input

  • Be sure to enter the 16 digit membership number which starts with 620084 with no spaces or dashes.
  • If you have recently changed your membership number with AAA, use the newest active membership number assigned. Inactive membership numbers are not accepted.

Zip Code Input

  • Input the 5-digit zip code that AAA's system would have on record for you. This is typically the primary address for all on your AAA Membership.
  • If you have recently moved it is possible AAA does not have your new address yet. Try the old zip code first. After you log in, Primary account holders can change the address on file in My Account.

If you require assistance please call AAA at (800) 836-2582 or use the form below with your email and membership number.

Contact Us for Help

Complete this form and an AAA representative will reply back within 2 business days.

For time-sensitive concerns that require assistance immediately please call us 24/7 at (800) 836-2582.


Include email if you are seeking My Account login help
Input number in ###-###-#### format.

If your membership number does not start with 620084, your membership is administered by a different AAA Club. Instead of this form please visit to re-route to your local club site.